All Editions Contents

 

Edition 01 Contents

Welcome to the first edition of the Knowledge Tree. In this edition we aim to:

  • provide a platform for sharing new ideas in flexible learning and leadership
  • keep learning leaders and practitioners up to date
  • promote the practice of flexible learning and leadership
  • facilitate flexible learning leader networking on a national and international basis.

 

Full Editorial

 

Peer Reviewed Articles:

 

§         'Beyond W3C: TruVision - Enhanced Online Learning for People Blind Or Vision Impaired' - Frank Bate writes about accessibility in the design of online learning environments

 

§         'e-magine Online Campus: VET in Schools implementation' - Mick Chalmers describes the use of a mentoring model to implement change to online delivery (in a VET in Schools context)

 

§         'Considerations for a Digital Repository' - Ralph Wirski et al. write on digital repositories for learning objects

 

§         'The Evolution of the Flexible Learning Leaders Program' - Jenny Dodd explores leadership development through storytelling, metaphor and dialogue.

 

Critique:

 

§         Kate Fannon raises issues of aging teachers and Peta Pash considers the importance of collaborative assessment in 'Knowledge Builders - fresh thinking about learners and their teachers', ANTA 2002

 

§         Sally Drummond asks why the disadvantage faced by teachers is not mentioned in 'Access and Equity in Online Learning: Digital Divide', ANTA, 2001.

 

Download the original papers and the critiques.

 

Interviews:

 

National perspective

 

§         Cecilie Murray – The Le@rning Federation describes the schools sector's learning object approach to online content development

 

International perspectives

§         David Sloane and Scott Milne - Digital Media Access Group, Scotland and Cyndi Rowland – WebAIM, USA discuss approaches to accessibility and learning objects.

 

§         Sandy Smith and Claire Johnson - The Scottish University for Industry (UFI) - describe successes and learning experiences with LearnDirect.

 

§         Dr. Rachel Harris - Scottish Centre for Research into Online Learning and Assessment (Scrolla) - discusses her role in the international Online Tutoring Skills Project

 

2002 Conferences:

 

§         Access summaries and links to 2002 conferences in flexible learning.

 

Digital Storytelling:

 

§         Linda Smart explores her journey to life in TAFE frontiers

 

From the Branches:

 

§         Access reports from Queensland, New South Wales, Victoria, South Australia, Northern Territory, Queensland, Tasmania, South Australia, Australian Capital Territory on activities in flexible learning during 2002.

 

Edition 02 Contents

 

Welcome to the second edition of the Knowledge Tree. In this bumper edition, we have focused on elearning as an international business venture, including consideration of the business improvement, partnerships, collaboration, web services and human resource implications required to satisfy such markets.

 

Full Editorial

 

Peer reviewed articles:

 

§         Consider current barriers that restrict business improvement in Elizabeth McPherson's article on 'How are you Measuring you Teaching Time in Flexible Learning?'

 

§         Steve Hatch in 'Network Security: Issues for Online Education', outlines problems that currently face RTOs trying to communicate and collaborate, with clients and partners.

 

§         Grapple with Linda Smart's 'Validated Individual Learning Pathways' in a challenging view, from the future, of vocational education in Australia.

 

§         Leura Cathcart raises some issues to consider in 'Web Services, Portals and eXtensible Markup Language (XML) - An Organisational Perspective'. She considers how XML Web Services can strengthen knowledge management and communication within educational institutions, while improving services to internal and external clients.

 

§         'Elearning in the WA Schools Sector: Lessons Learnt' by Jean MacNish and Dr. Sue Trinidad reports on two innovative e-learning and assessment projects undertaken in the Western Australia VET in Schools arena in 2002. They consider the key factors that enhanced or inhibited the success of the e-learning experience in retail training

 

Critique:

 

§         Examine how to use elearning as a business improvement tool, through Lyn Ambrose's summary of Kaye Schofield's research into elearning in four large Australian companies.

 

§         Frankie Forsyth posits systemic, 'big picture' implications in her critique of the Australian Flexible Learning (AFL) Framework research into teaching and learning online.

 

Interviews:

 

Private Sector Registered Training Organisations (RTO) harness technology:

 

§         View an interview with Julie Boyd of Multiversity Digital, an educational export broker marketting educational products (including qualifications) internationally. You will be pressed to consider how a broker can help VET sector organisationa to work together and collaborate with other sectors, to service markets way too big for any single Australian RTO/university/school provider.

 

§         View Bernadette Harris' (Harris Bromly) reflections on e-learning in workplaces, from the perspective of a small innovative RTO going it alone.

 

§         View conversations with leaders Peter Robertson, Ken Gooding, Marie Jasinski, Donna Hensley, Vicki Marchant, Brad Beach, Claire Brooks, Leone Wheeler and Carol Hampton about innovation with communities and their collaborations in fee-for-service online facilitation training and virtual team work.

 

Digital Storytelling:

 

§         View digital stories by Marlene Manto on online communities, Megan Funston on flexible learning with remote communities and Carole McCulloch on her Flexible Learning Leader journey.

 

2002 Conferences:

 

§         Access summaries and links to 2002 conferences in flexible learning.

 

From the Branches:

 

§         Access reports from Queensland, New South Wales, Victoria, South Australia, Northern Territory, Queensland, Tasmania, South Australia, Australian Capital Territory on activities in flexible learning during 2002.

 


Edition 03 Contents

 

Welcome to the third edition of the Knowledge Tree – the e-Journal of Flexible Learning in Vocational Education and Training (VET). We’ve refocused this, our August 2003 edition, on:

  • innovation in leadership, teaching and learning
  • research
  • an improved web presence and knowledge management strategy to encourage greater interaction between leaders in flexible learning.

 

Full Editorial

 

Peer reviewed articles:

 

§          Jo Balatti and Martha Goldman outline structural reforms required to improve student outcomes for Indigenous learners.

 

§          Margaret Barron describes her experiences of intensive role-playing with standard discussion and chat software. Marg's strong social justice ethic is evident both in her dedication to enervating learning with lifelike experiences and in her generous modelling of ways to use commonly, freely available, tools to do so.

 

§          Karen Ho discusses learner perceptions of increased quality of learning, but decreased quality of teaching, with greater experience of a range of delivery strategies.

§          Chris Horton and Katie Scholten outline the issues facing regional Australia in the implementation of online learning.

 

§          Jo Murray explores the development of this ejournal, as an innovation in knowledge management/sharing.

 

§          Ian Robertson details a snapshot of some links between teaching principles and flexible learning practice.

 

§          Julie Woodlock calls us to engage in New Explicit Learning/Teaching for Everyone (NELE) to harness difference as a resource.

 

Critique:

 

§         Margaret Aspin casts her discerning eyes over the Australian Flexible Learning Framework Registered Training Organisation (RTO) Case Studies.

 

Learning Object Hot Spot!

 

§         Rod Savoie of the National Research Council of Canada has kindly critiqued the work of Australian leaders (Tim Hand, Peter Higgs and Sam Meredith) in the learning objects and digital rights management debate. Find out what a LOX is!

 

Interviews:

 

§          Vivienne Blanksby and Graeme Brownfield update us on the national Flexible Learning Toolbox initiative

 

§          Peter Coyne gives an insider's view of corporate e-learning at Crown Casino.

 

§          Flexible Learning for Small Business? View presentations by Kathi Eland and Barb McPherson, Flexible Learning Leaders in 2002.

 

§          Leone Wheeler discusses some recent developments in learning communities.

 

§          Martyn Wild talks about a brave new eLearning initiative from AMES Online.

 

From the Branches:

 

§         Access state reports from Queensland, New South Wales and Victoria on activities in flexible learning during 2002.

 

Current Research:

 

§          View interviews about Applied Research projects with recipients Frank Bate and Linda Smart, Chris Howell, Reece Lamshed, Prue Madsen, Ellie Thompson

 

§          John Mitchell clearly outlines the real issues and challenges at the nub of the ‘Emerging Futures: Innovation in Teaching and Learning in VET’ research.

 

2003 Leaders Projects:

 

§          Over 40 Flexible Learning Leaders were funded in 2003. View a selection of them or download the summary of the whole group and their goals.

 

Edition 04 Contents

 

Welcome to the fourth edition of the Knowledge Tree – the e-Journal of Flexible Learning in Vocational Education and Training (VET). Read on for the latest e-learning practice, research and opinion in Australia.

 

Full Editorial

 

Peer Reviewed Articles:

 

§         'Blogging to Learn' - Anne Bartlett-Bragg describes the phenomena of blogging, the process of blogging and how it can be used to enhance learning.

 

§         'Online adventures in the global world of e-learning – the musings of 3 ‘armchair’ cultural explorers' - Louise Housden, Frankie Forsyth and Christine Bateman discuss cross cultural issues in e-moderation through reflection on their experiences e-convening in international e-moderation courses. Gilly Salmon introduces this article.

 

§         'Watch this space: Developing a music/education partnership' - Dawn Bennett, Flexible Learning Leader funded in 2003, surfaces the pivotal role communities of practice (CoP) can play in ensuring that education and industry groups plan, teach and assess in partnership as she describes the establishment of the Australian Music Network CoP.

 

§          ‘Real Time, Real Young, Real Smart.The use of the Internet for real time teaching with 5 to 8 year olds.' - Megan Hastie and Dr. Allan Palmer provide an inspired and refreshing insight into the possibilities for using information and communication technologies (Netmeeting) for individualised direct instruction in real time with young children. They describe highly motivated students, higher levels of cognitive function, enhanced memorisation of new concepts and an increase in attention span.

 

§         'Developing the Diploma in Human Resources (HR) toolbox' - Barry Reeves, Sheevaun Gallacher and Kate Robinson describe the experience of developing an online learning resource, which integrates reusable learning objects with a case study, and piloting one unit in the Toolbox with enrolled students.

 

Critique:

 

§         Read Frank Bate's critique of the discussion paper ‘e-Learning: emerging issues and key trends’ by Dr John Eklund, Margaret Kay and Helen M. Lynch, developed to inform the decision making of the Australian Flexible Learning Advisory Group. Frank finds a number of problematic points, particularly the forecasted ‘limited applicability in VET [of the learning object model]’(Eklund Kay et al.:30). The original paper is provided together with the Frank’s critique. What do you think?

 

From The Branches:

 

§         View recent activities in Australian States and Territories. Reporters from Northern Territory, Australian Capital Territory, Western Australia, South Australia and Tasmania fill us in.

 

Interviews:

 

§         View our Feature Interview with Janina Gawler, the new Chief Executive Officer of the Australian National Training Authority. Hear her clear perspective on vocational education and training.

 

§         Find out how Open Source products like moodle can help you! Michael Chalk's interest in Open Source systems and learning management platforms lead him to interview Australians working with Open Source. View interviews with Martin Dougiamis (developer of moodle) and Marty Cielens (user of moodle) as part of his Flexible Learning Leader research in 2003.

 

§         View Alison Gotts outlining new approaches to e-learning professional development (Diploma in E-learning) in the context of the last ten years of flexible learning innovation in vocational education and training

 

§        View Nola Campbell discussing the application of role plays in e-Learning.

 

§       View Nola Campbell discussing Open Source Teaching Environments.

 

Current Research:

 

§         Update on the Applied Research projects funded under the Policy and Research program of the Australian Flexible Learning Framework with Project Manager Kate Fannon.

 

§        Read about Innovation and Excellent Practice in VET

 

§        Follow up the New Practices research projects and hear from:

 

§         Myree Russell, Australian Broadcasting Commission (ABC) on Building Communities – Managing Community Content

 

§         Barbara Roszkowski, Onkaparinga Institute of TAFE, on Competitive Manufacturing education via a project centred learning strategy

 

§         Tim Hand, Sam Meredith and Peter Higgs, Open Training and Education Network on  a Framework for rights enabled learning object exchange trial

 

§         Steve Fisher, Centre for Innovation & Development, TAFE Queensland on an XML Educational Tool Suite for Peer-to-Peer Collaborative Learning Environments

 

§         Shaun Crispin, Tropical North Queensland TAFE on a Fishing Industry Trial

 

§         Merv Edmunds, Corangamite District Adult Education Group Inc on Avec Esprit: creating curricula options for improved learning and enhanced work and life prospects for young people

 

§         Dorothy Lucardi, Central Australian Remote Health Development Services, on Online Learning for Healthy Communities

 

§         Pauline De Vries Douglas Mawson Institute of Technology on Port-Ability: Integrated Learning Options, Skilling people, growing business, building community

 

§         Theo Kavadias and Joan Salmon Holmesglen Institute of TAFE on a Just-In-Time Learning Assistant

 

Good Practice:

 

The segment outlines good news stories and some highlights of the NET*Working 2003 conference.

 

 

Edition 05 Contents

 

Full Editorial

 

The fifth edition of the Knowledge Tree e-Journal of Flexible Learning in VET features leaders who are exploring ways to provide creative and connecting experiences for learners and who are seeking to transform and sustain their organisations’ abilities to deliver flexible learning.

 

Through innovative approaches to leadership, organisational sustainability, business modelling, knowledge management, pedagogies, multiliteracies, facilitation with new communication technologies, instructional design and strategic and operational organisational change, Australian VET leaders are being recognised, both internationally and within Australian schools and universities, as key thinkers, serious researchers and ‘cutting edge’ practitioners in the steady transformation of learning in vocational settings.

 

Peer Reviewed Articles:

 

§         Our Youth. Are they digitally enhanced or not? by Mardi Dwyer

§         Using Safety Nets: flexible learning and operational changeUsing safety nets: flexible learning and operational change by Jennifer Harding

§         Performance = knowledge + learning + use (Clark 2003): the application of knowledge management theory to add practical value to a VET organization by Maureen Sullivan

§         Flying in the VET Sector: Throwing yourself at the ground - and missing! by Sue Goodbourn

 

Non peer reviewed articles:

 

§         Finding your Voice Online: an enquiry into the use of voice applications in higher education by Michael Coghlan

§         Implementing elearning from the corporate perspective by Rita Bennink

§         Return on Investment in using Technology based Simulation in Ambulance Officer Training by Steve Matheson

§         Flexible Libraries: opportunities and strategies for engagement by Leonie Pope

§         Rethinking models of literacy provision for the 21st century by Robyn Jay

§         Opening the LOOP: developing a flexible learning culture in the workplace by Damon Wallace

§         Selling Change: a case study by Graeme Kirkwood

 

Critique

§         ‘RSS blogging and what is means for teaching and learning’ by Michael Chalk, Preston Reservoir Adult and Community Education (ACE)

§         ‘Leadership in VET’ by Jenny Dodd and Phoebe Palmieri

§         ‘Sustainable VET Leadership’ by Jock Grady

 

From the branches:

 

State reports from Victoria, New South Wales and Queensland

 

Interviews:

 

§         Increasing teacher and learner engagement through creativity with Dr. Stephen Heppell, Ultralab UK

§         A Global Online Support and Content Development Centre for international users with Geoff Elwood, Etechgroup

§         Mentoring in the Flexible Learning Toolboxes initiative with Professor Ron Oliver, Edith Cowan University

§         Multiliteracies in the Online Environment with Christine Sutton

 

Current Research:

 

§        A Distributed VET research model for regional Australia

 

Jo Murray interviews Chris Horton and Jock Grady about their ideas for a Distributed Collaborative Research Model for VET in regional Australia.

 

§        A summary of recent research covers distributed schools, innovative use of communication technologies, outsourcing, partnerships, working laterally, network logic including ‘smart mobs’, VET’s contribution to building social capital and assessment in flexible learning, with links to recent interviews, reports and publications.

 

Good Practice:

 

This section contains reports, short articles, case studies and exemplars drawn from the Flexible Learning Leaders group.

 

§         The Sustainable Vocational Education and Training Organisation Mark Landy and Sheila Fitzgerald

§         Increasing the use of e-resources in mainstream teaching and learning by Bryan Ormesher

§         From Ripples to Waves by Sue Hickton

§         Key competencies, employability skills and the new training organisation by Andrea Bartetzko

§         The e-business and e-learning journey of an Adult and Community Education provider.

§         A Proposed Framework for the Instigation of Flexible Learning in a Secondary School Context by Ann-Marie Kelly

§         Empowering individual learning pathways, through whole of life planning, communities of practice and community partnerships by Sharon Rice

 

Edition 06

Peer reviewed articles:

 

Shaping New Practices: Promoting a more culturally led and community inclusive approach to vocational education and training (VET) by Julie Woodlock

 

Designing for active learning: A conversation by Margaret O’Connell and Umesh Sharma

 

M-learning in the C21st: benefits for learners by Simon Geddes

 

Towards Quality and Innovative Teaching Practice: Professional Development for Flexible Learning by Christine Sutton

 

Non reviewed articles:

 

Oh behave! Reflecting teachers’ behaviour management practices to teachers by Martha Goldman and Mark Robinson

 

Facilitation Skills in an Online World by Faye Harris

 

Is Online Teaching for You? by Kaye Blackburn

 

Critique:

 

E-learning versus Flexible Learning by Peter Le Cornu

 

International e-learning: expectations and reality by Megan Funston

 

From the Branches:

 

Reports from the Northern Territory, Western Australia Tasmania and South Australia.

 

Interviews:

 

Communities of Practice in Community Radio with Nicky Page, Radio Adelaide South Australia.

 

Positive change to blended learning with Lyn Goodear South West TAFE, Victoria.

 

Anna Henderson, Flexible Learning Leader 2004, Business Skills Victoria

 

Emma Deutrom, Flexible Learning Leader 2004, Centrelink, Australia

 

The Learning Edge, Peter Higgs and Chris Jones

 

Current Research:

 

Mobile Law and e-Portfolios with Elizabeth Hartnell-Young and Peter Jones

 

education.au and MOBIlearn Europe with Jon Mason

 

Egg Boiling and M-learning? with Caryl Oliver

 

M-learning research, TAFE Tasmania with Marcus Ragus

 

M-learning in vocational education and training with Julie Collareda

 

Flexible Learning Leaders 2004 Preview

 

Applied Research

 

Digibank by Vicki Bates and Paul Genat

 

Current Research Summary

 

Good Practice:

 

Free For Education - The latest innovation for managing your IP– a concept suited to the digital age by Carol Fripp

 

Teacher ICT Skills Key to Online Benefits for VET in Schools

 

Ellumination! Team e-moderating helps in live interviews...but how? by Jo Murray

 

teacherSmart by Julie Collareda

 

Special Edition Contents

 

Editorial:

                                                                                               

In this special edition editorial, Jo Murray outlines the achievements of the Flexible Learning Leaders initiative, the 2004 scholarship recipients and the role the Knowledge Tree e-journal in developing greater knowledge sharing and rapid publishing among flexible learning practitioners and researchers in Australian Vocational Education and Training.

 

Peer reviewed articles:

 

Stopping and Realising – Managing Emotions Intelligently in Teaching and Learning by Mary Aquino

 

Leading up, leading down, leading out – the importance of leadership at the middle management level for flexible learning by Malcolm Jolly

 

Non reviewed articles:

 

A model of leadership impact to support innovation by Terri Connellan

 

Effective Use of Technology in Flexible Learning for 15-19 Year Olds by Janine Bowes

 

Interviews:

 

Right People! Right Jobs! Right Outcomes! Improving Client Satisfaction with Annette Kirby

 

Authenticity in learning for disengaged 15-19 year olds with Steve MvVey

 

Facing Your E-Learning Fears-Success Factors and Tools for Moving Small Organisations into Flexible Learning with Wendy Morrow and Kim Edgar

 

Engaging Indigenous communities in learning about health through IT/multimedia with Tanya Wooley

 

Current Research:

 

The Librarian as Information Coach in Collaborative Delivery Teams with Lucy Hill

 

Hitting the Right Rocks Right: Innovation and Change Management with Jacqueline Bates

 

Good Practice:

 

Australian Flexible Learning Blog and Site Web by Josephine Murray

 

MARVINTM  by the Framework Communications Team

 

Edition 07 Contents

 

Editorial

 

On this editorial the changes in management of The Knowledge Tree an e-Journal of Learning Innovation are explained. Under the management of the Vocational Education and Training (VET) E-learning International project of the 2005 Australian Flexible Learning Framework (2005 Framework), The Knowledge Tree is positioned as the journal of the Framework, sharing research and innovation in global e-learning practice.

 

Edition 7 contains contributions (some international), which explore tensions in the convergence of pedagogy and technology, including both challenges and opportunities.

 

Lead article

 

Ulises Mejias writes on the tensions between pedagogy and social software, about news ways of learning and participating in society in ‘A Nomad’s Guide to Learning and Social Software’.

 

Critique

 

Leigh Blackall critiques how digital literacy, for the use of social software, affects teaching practices in Australian education in ‘Digital literacy: how it affects teaching practices and networked learning futures - a proposal for action research’.

 

Peer reviewed articles

 

Chris Brook and Ron Oliver provide ‘A case study of community development in online settings’

 

Cecilie Murray writes on M-learning and New Students’ Thinking.

 

Mark Nichols looks at the strategic balancing act required to manage organisational responses to e-learning in ‘Tensions in the Convergence of Technology and Pedagogy’.

 

Diane Newton and Allan Ellis consider ‘The influence of organisational culture on e-learning design in the Australian Army’

 

Margaret O’Connell and Ralph Hampson consider the internationalisation of curricula and intentionally seek to incorporate cultural difference in e-learning experiences in ‘A meeting of minds: Blurring international boundaries in a postgraduate Social Work course’.

 

 

Non peer reviewed articles:

 

Howard Errey reports on the introduction of online counselling into student support services in ‘How r u Howard? :) A report on Online Counselling Practice in Education’

 

Lisa Wait outlines the pedagogical tensions and different design approaches required to develop and package e-learning resources for different uses in ‘Maintaining a comprehensive problem-based learning environment while implementing SCORM and IMS’.

 

Interviews:

 

On the business of e-learning, Lisa Vincent and Barry Gordon discuss collaborative responses to content development in ‘A  Savv-e Solution: the Elearning Network of Australasia’.

 

Brad Beach shares models for staffing and costing flexible learning in ‘How can it actually work? Staffing flexible learning: Human Resource (HR) and Industrial relations (IR) tensions in the convergence of pedagogy and technology’.

 

Prue Mellor outlines her creative ‘offshore’ response to addressing Australia’s skills shortage in ‘Aged Care training in Bangladesh’.

 

Current Research

 

Our Current Research selection includes a range of interesting web logs, sharing ideas and approaches to learning innovation.

 

Edition 08 Contents

 

Editorial

 

Edition 08 focuses on Tensions in the convergence of e-learning and e-business’, including the role of improvisation and shifting leadership in the management of global business projects, the relevance of social software for e-business in the age of connectivism, how businesses use and can use e-learning, and how it is perceived as a business.

 

Industry-focussed video interviews offer insights on enterprise-institution partnerships, the e-business supply chain, new directions in mobile learning, induction by e-learning and practical approaches to e-learning.

 

Articles question when social communication in corporate e-learning is necessary, investigate the gap in e-learning readiness between enterprises and training organisations, challenge the need for flashy multimedia and reflect on networking as a driver of e-learning.

 

Lead Article

 

Professor Ann Majchrzak, and colleagues from the University of Southern California, consider the role of improvisation and shifting leadership in the management of global business projects, in the lead article, ‘Managing Emergent Work: Revisiting Jazz Lessons’.

 

Peer reviewed articles

 

Frank Bate and Dr. Carol Steketee discuss social communication in corporate e-learning in ‘Social Communication in Corporate E-learning: When is it Necessary?’

 

Jennifer Dunbabin and Graham Walsh investigate the gap in e-learning readiness between enterprises and training organisations in ‘E-business and E-learning Coalescence: Opportunities and Challenges’.

 

Non reviewed articles

 

Michael Coghlan commentates on ‘Social Software: The Relevance for E-business’ (in a timesaving podcast format).

 

Marlene Manto challenges the need for flashy multimedia in ‘Flash & Fantastic vs Flawed but Fast’

 

Carole McCulloch reflects on e-learning networks in ‘Networking: A Driver of E-learning’.

 

Interviews

 

Dr. Marcus Bowles offer insights in ‘The E-business Supply Chain’.

Dr. Neville Higgins opines on the e-business-e-learning nexus in and practical approaches in the ‘Practical guide to e-learning for industry’

Barb McPherson reports on induction by e-learning in ‘E-learning: What’s in it for Industry?’

Caryl Oliver ponders new directions in mobile learning in ‘E-business and Mobile Learning’

Professor Dr Martin Valcke updates on European corporate-education partnerships in ‘Enterprising Institutions: Creating Relevancy for Industry’.

 

Current Research

 

This section features a selection of useful e-business RSS feeds.

 

Critique

 

E-learning strategist Margaret O’Connell critiques how businesses use and can use e-learning, and how it is perceived as a business in ‘Learning from Business’.

 

Guidelines for contributions are available from the home page or email the editor: jomurray@southcom.coma.au

 

Visit The Knowledge Tree: http://flexiblelearning.net.au/knowledgetree/